Sign Software Issues

/Sign Software Issues

I created several files in DCIdesktop. Where can I locate them on my computer?

By |2016-12-15T18:59:14+00:00March 27th, 2015||

You can access the images in the following folder location: Local Disk(c:)>Users>[username]>AppData>Roaming>DCI>InventoryData>Image Notes: [username] = The user account with DCIdesktop installed. The folder AppData may be hidden. You can turn [...]

Comments Off on I created several files in DCIdesktop. Where can I locate them on my computer?

I converted a video file to a format DCIdesktop can use. Now it is displaying “No Preview Available” in the playlist library.

By |2015-03-27T20:43:35+00:00March 27th, 2015||

Typically this means that when the file was converted it had an error or installed a faulty codec. You can try to convert the file again or use another codec [...]

Comments Off on I converted a video file to a format DCIdesktop can use. Now it is displaying “No Preview Available” in the playlist library.