I cannot connect to my sign. The Sign Radio is displaying all lights except the LAN light.

1. Check the CAT-5 cable that goes from the LAN connection on the POE adapter to the sign computer. You can try swapping it out with another known working CAT-5 cable to test. If it connects fine, then it was a bad cable.

2. Login through PCanywhere or Teamviewer to check to make sure the player is running. If it is not running, restart the computer.